Frequently Asked Questions
Last updated: January 01, 2025
Still have questions? Email contact@dajohnsonlaw.com or call (833) 456-8706. Please don’t send confidential details until we agree to represent you.
Getting started
Do I get legal advice from this website?
No. The information on this site is general and not legal advice. Contact us to discuss your situation. Visiting this site or messaging us does not create an attorney–client relationship.
How do I schedule a consultation?
Use our Contact page, call (833) 456-8706, or email contact@dajohnsonlaw.com. We’ll confirm availability and any intake details.
Which jurisdictions do you serve?
Our attorneys are licensed in: North Carolina. We handle matters in those jurisdictions and, where appropriate, work with local counsel elsewhere.
Do you offer virtual consultations?
Yes—phone and video appointments are available. Let us know your preference when you contact us.
Fees & billing
What are your fees?
Fees depend on the matter type and scope. We use hourly, flat-fee, or contingency arrangements where permitted. Your engagement letter will spell out terms before any work begins.
Do you require a retainer?
Many matters begin with a retainer (trust deposit). We bill against it and provide statements showing activity.
What payment methods do you accept?
We accept major cards, ACH, and checks. For online payments, use our secure link on the Contact page or the link we send you directly.
Case process
What happens after I contact the firm?
We perform a conflict check, review your information, and determine next steps. If we can help, we’ll send an engagement agreement outlining scope and fees.
How will I receive updates?
We communicate by email, phone, and—if you opt in—text message for reminders/updates. You can set preferences at any time.
Can you guarantee an outcome?
No—every matter is unique. Past results do not guarantee a similar outcome. We’ll explain risks and options.
Privacy & communications
Is my information confidential?
Do not send confidential details until we agree to represent you. Once engaged, your information is handled per our professional obligations and Privacy Policy.
Do you use cookies or analytics?
We use essential cookies and, with your consent, analytics. Manage preferences in Cookie Settings. See the Cookie Policy.
How do texts (SMS) work?
If you opt in, you may receive appointment reminders or updates. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help. See SMS Terms and SMS Policy.
How do I exercise privacy choices (e.g., “Do Not Sell or Share”)?
Use Cookie Settings, enable Global Privacy Control in your browser, or submit a request at Do Not Sell or Share. We do not sell personal information.
Website & technical
Is the site accessible?
We aim for WCAG 2.2 AA conformance. See our Accessibility Statement and contact us for accommodations.
What if the site or portal is down?
Check our Status page. If you need immediate assistance, call (833) 456-8706.
Where can I read your legal notices?
Ready to talk? Send us a note and we’ll get back to you.
Contact us